Shipping Policy
☆AWAKEN SHIPPING DETAILS☆
☆ All orders are packed in Philadelphia, Pennsylvania and shipped with the United States Postal Service (USPS).
☆ Packages are shipped out by the end of the business day on Mondays and Thursdays using either Ground or 3-day Priority shipping (these options are available upon check out) and could take anywhere from 3 to 10 business days for arrival.
☆ Orders placed before Noon (EST) on Mondays and Thursdays will ship out that day.
☆ We currently ship to all 50 states within the United States including Puerto Rico and any US territories the US Postal Service will drop off to.
– If you live outside of the 48 lower states and are still within reach of USPS delivery, please make sure to select “US Territory/PR/AK/HI” as the shipping method at check out.
☆ All packages are shipped out in cardboard boxes that are carefully packed, stuffed with packing materials, and labeled FRAGILE.
☆DAMAGES/ISSUES☆
☆ Any order that has zero shipping updates after 21 days will be classified as a lost shipment and would qualify for a replacement.
☆ If the order arrived damage/broken then please document the issue with photos and be sure to CONTACT US with your order number, description and the photos so we can help take care of it.
☆MORE QUESTIONS?☆
☆ Make sure to head over to the FAQ page for any further questions.
☆ Also see the REFUND POLICY if needed.
☆ Was your question still not answered? Feel free to CONTACT US and someone will get back to you ASAP with help!